Customer Care: We are always happy to hear from you. If you have any questions regarding on-going offers, products or payment process, you can call us at +91 22 67426767 between 10 AM to 7 PM during Monday to Saturday. Alternatively, you can also send as an email on care@artisangilt.com with your queries & contact details and we will try to get back to you as soon as possible. Shipment & Return: We ship our products worldwide through reputed courier partners, such as Fedex. In India, we aim to deliver all our orders in India within 3-5 working days & provide free shipping on orders above Rs.750. For smaller orders, we charge a nominal shipping fee of Rs.75. For International orders, we provide free shipping on orders above Rs. 5000 and aim to deliver products within 10-12 working days. For smaller orders, we charge a shipping fee based on the weight & dimensions of the product. Our returns & replacement policy is easy. If you find any issue with your products, please inform us within 48hours of receiving the product & we'll do the needful. We provide reverse pick-up facility in all major locations. To read our policies in detail, please click here. Payment Options: For payments, we accept all kinds of credit/debit cards - Visa, Mastercard, Amex & Diners Club and provide net banking facility for all major banks. If you don't have a card, you can also directly transfer the money into our corporate bank account to make a purchase. If you wish to avail this facility, please send us your request at care@artisangilt.com and we'll provide you with our account details. At this stage, we do not provide Cash on Delivery (COD) option. We hope you found this useful. However, if you'd rather not receive future emails of this sort from ArtisanGilt.com, please Click Here Please note that this message was sent to the following e-mail address:snj16274.totalfun@blogger.com |
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